A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit direct observation of the candidate using various sales techniques to sell a product or service project and roleplay activities that allow the candidate to demonstrate selling skills including sourcing initial and subsequent products to suit changing customer requests and finalising the sale project or work activities that show the candidates ability to sell floristry products and services within differing industry contexts eg sales within retail floristry shops studio environments telephone sales environments ebusinesses written and oral questioning or interview to test knowledge of the consumer regulations that apply and communication principles that underpin sales review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example BSBDESA Interpret and respond to a design brief BSBDES402A Interpret and respond to a design brief SFLSOPA Source information on floristry products and services SFLSOP201A Source information on floristry products and services SFLSOPA Recognise flower and plant materials SFLSOP202A Recognise flower and plant materials SFLSOPA Provide quality service to floristry customers SFLSOP306A Provide quality service to floristry customers SFLSOPA Prepare quotations for floristry products SFLSOP308A Prepare quotations for floristry products SFLDECA Design floristry products SFLDEC302A Design floristry products SFLDECA Design complex floristry products SFLDEC407A Design complex floristry products SFLDECA Coordinate floristry products for a special occasion SFLDEC409A Coordinate floristry products for a special occasion SFLDECA Style and manage an event
SFLDEC511A Style and manage an event.
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